Apple MacBook Pro 13 – problem turning off laptop and a solution to the problem

By | December 6, 2019

The problem may lead to data loss. However, the manufacturer has already prepared a solution to the problem, which is to eliminate the fault.

Ehhh … Apple is not lucky with its MacBook Pro laptops. First, problems with the screen going out, then the keyboard getting stuck, and then the battery overheating. However, this is not the end of hardware problems, because users have complained about the power being turned off.

The MacBook Pro 13 laptop has trouble turning the power off

The problem concerns the 13-inch MacBook Pro model with two Thunderbolt 3 ports (improved version this year). Some users have noticed that the laptop has problems turning off the power randomly, even when the built-in battery is charged.

The fault is extremely bothersome because it can lead to data loss.


Apple offers a solution to the problem

Apple looked into the matter and prepared a solution to the problem:

  • Make sure the laptop battery has less than 90% charge (if the battery is more charged, you need to drain it to <90%)
  • Connect the laptop to the adapter
  • Close all open applications
  • Close the screen cover (this will put the laptop to sleep)
  • Charge the device in this mode for at least 8 hours
  • After 8 hours, upgrade to the latest version of macOS

If the problem persists, contact the manufacturer's technical support.

MacBook synonymous with … failure rate?

Once MacBooks were synonymous with quality and professional equipment, but – if it goes on – they will be associated with failure rates and problems of users. Apple has to do something about it, otherwise it will start to lose customers.

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Source: Apple

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